Connect Account
Last updated: 19 October 2026
Prepare the correct account details
Use a broker account you own or are authorized to operate. Have the exact login, platform, broker-server name and master or trading password ready. Select the correct real or demo account type and meet the requirements shown for the chosen software. Enter credentials only in the website form; do not send them in chat or email.
Follow the connection wizard
Open My Accounts and choose Connect Account. Select the platform and available software, enter the requested account details and select the required hosting time. Follow the wizard's requirements for any additional group accounts. Review the submission and let it finish before starting another request.
Weekends and market opening
Logging in successfully is separate from placing the initialization trade. A validated selected account can show connected and validated standby accounts can show ready while initialization waits for the broker to allow trading. A closed market alone is not an incorrect-password failure. Required initialization must complete before normal trading or rotation eligibility.
Correcting a failed account
Read the displayed explanation before retrying. If the website offers Replace failed account, use its pencil control to enter corrected details and select Connect Account. A replacement keeps its position in the group. Trading permissions, available funds and account restrictions can cause genuine failures even when the login is correct. Contact support if the explanation does not match the broker account.